Nondiscrimination and Language Help
Happy Smiles at Columbia follows federal civil rights laws. We do not discriminate on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, pregnancy, sexual orientation and gender identity). We do not exclude people or treat them differently for these reasons.
Free help we offer
- For people with disabilities: qualified sign language interpreters, written information in other formats (large print, accessible electronic formats), and help filling in forms.
- For people whose first language is not English: qualified interpreters and information written in other languages.
Tell us when you book, or call 717-684-4666 (relay users dial 711). There is no cost to you.
If you believe we have treated you unfairly
You can file a complaint with us in person, by mail, by phone or by email:
Office Manager, Happy Smiles at Columbia, 543 Locust St, Columbia, PA 17512 · 717-684-4666 · info@happysmilesatcolumbia.com
If you need help filing a complaint, our Office Manager will help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online at ocrportal.hhs.gov, by mail at 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, or by phone at 1-800-368-1019 (TDD 1-800-537-7697). Complaint forms are at www.hhs.gov/ocr/complaints.
You may also contact the Pennsylvania Human Relations Commission, (717) 787-4410, phrc.pa.gov.
Language help
- Español (Spanish): ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 717-684-4666.
- 中文 (Chinese): 注意：如果您使用中文，您可以免費獲得語言援助服務。請致電 717-684-4666。
- Tiếng Việt (Vietnamese): CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 717-684-4666.
- Русский (Russian): ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 717-684-4666.
- العربية (Arabic): ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 717-684-4666.