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Privacy Policy

Happy Smiles at Columbia ("we," "our," or "us") is committed to protecting the privacy of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

 

Information We Collect

 

We may collect:

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  • Name

  • Address

  • Phone number

  • Email address

  • Date of birth

  • Insurance information

  • Information submitted through online forms

 

How We Use Your Information

 

We use your information to:

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  • Schedule and manage appointments

  • Provide dental care

  • Process insurance claims

  • Respond to inquiries

  • Send appointment reminders

  • Communicate regarding treatment, billing, and office updates

  • Improve our services

 

SMS Communications

 

If you provide your mobile phone number, you may receive SMS messages regarding:

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  • Appointment confirmations

  • Appointment reminders

  • Treatment follow-ups

  • Billing notifications

  • Practice-related communications

 

Message frequency varies.

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Reply STOP to opt out at any time.

 

Message and data rates may apply.

 

Consent to receive SMS messages is not required as a condition of receiving dental treatment.

 

How You Opt In

 

Patients may opt in by:

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  • Providing their mobile phone number during registration

  • Completing an online appointment request

  • Completing a contact form

  • Signing patient communication consent forms

  • Requesting text communication directly with our office

 

Data Protection

 

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

 

Information Sharing

 

We do not sell, rent, or share your personal information or mobile phone number with third parties for marketing purposes.

 

SMS consent is not shared with third parties or affiliates for marketing purposes.

 

We may share information only as permitted by law, including:

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  • Insurance companies

  • HIPAA-compliant service providers

  • Legal or regulatory authorities when required

 

HIPAA

 

Protected Health Information (PHI) is handled in accordance with applicable HIPAA regulations.

 

Contact

 

Happy Smiles at Columbia

Email: office@happysmilescolumbia.com

Phone: (717)684-4666

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